Cancellation and Rescheduling Policy 

Your time and health and the time and health of all of our clients matters to us. To ensure that all of our clients receive the best service possible in a timely manner, we at Eternal Drift asks that you provide at least a 24-hours notice of a need to cancel, change or reschedule any appointment. If you cancel, change or reschedule an appointment without a 24-hours notice or fail to show for your appointment, you will be charge 50% of your remaining appointment balance. 

Due to massage therapy involving physical contact for prolonged periods of time, if you are sick or believe you have been exposed to an illness, please contact us to cancel your appointment as soon as you become aware of the illness. This is to ensure and protect the health of all clients and your massage therapist. 

If your massage therapist has to cancel or reschedule your appointment due to any unforeseen accidents or illness, your deposit will be refunded. 

To cancel, change or reschedule an existing appointment, please contact us at [email protected] or (901) 519-2939. Thank you for your consideration and understanding.